Key Role Responsibilities
• Drive Business Development Operations Attend Tender site show rounds, prepare sales quotations/proposals and pitch presentations to potential clients
• Review tender opportunities via various media platforms and portals
• Meet and exceed sales revenue targets
• Maximise and deliver gross margins
• Collaborate with key account managers to identify new business opportunities and grow relationships that assist in revenue generation
• Manage client budget negotiations and supplier cost-savings efforts
• Provide leadership in developing and delivering competitive win strategies through RFPs and Bids
• Proactively identify trends in the Environmental Services and Integrated Facilities Management sectors, and possible opportunities or risks
• Drive Customer Service Operations Review customer needs to enhance service offerings and competitiveness
• Ensure successful customer retention through relationship development and maintenance, and addressing enquiries in a timely and professional manner
• Work with key account managers and company trainers to ensure that customer service levels meet or exceed the company’s standards and in accordance with contractual requirements
• Drive customer attraction and retention strategies to improve customer loyalty
• Drive Business Administration Operations Prepare monthly sales/tender reports
• Participate and present in monthly General Management Meeting for business development and operational excellence
• Working closely with other departments including, Operations, Human Resource, Finance, Procurement, Technology and Safety
Requirements
• Previous experience in a Sales role is essential
• Minimum Diploma Degree
• Proven record of revenue growth and profit achievement in an account management role
• Well organised with attention given to details and ability to handle multiple tasks
• Excellent communication and interpersonal skills
• Good presentation skills and negotiation skills
• Team player, passionate, self-motivated and results-driven
