- Delivery and maintain client services.
- Scheduling for collection and delivery of Instruments, also for the pickup and drop of calibration officers at onsite
Specific responsibilities:
- Equipment registration, apply the Job Tag on each instrument with accessories.
- Mobilizing the Equipment’s from SMD Stores to corresponding labs upon registration and collecting it back upon completion of calibrations.
- Ensuring the condition of the instruments received and informing the customers through email if any item not received in good condition.
- Scheduling for Instruments delivery and collection with necessary documents i.e. DO, certificates, PO copy if required.
- Scheduling for driver to pick up and drop-off the calibration officers as per on site plan.
- Prepare Delivery Orders
- Packing Master Instruments under supervision of Calibration Executive.
Whenever required need to drive company van to Collect/deliver the instruments with necessary documents. - Do Booking in DHL for the subcontract calibrations from overseas labs.
- Scan the customer signed DO’s and save it in share drive
- Identify, act upon and follow up client reported issues and inform the sales, operations teams as appropriate
- Monitor deliveries and ensure customer satisfaction.
- Responsible for maintaining accurate logs of all transportation and goods.
- Perform any other responsibilities as assigned by the Management.
Requirements:
- Min ITE in Supply chain management or equivalent
2 to 3 years of relevant work experience. - Valid commercial driver's license (Class 3)
- Good driving record with no accidents or incidents
- Well-versed in office skill tools.
- Able to work independently with minimum supervision.
- Able to interact well with peers, management and clients.
- Ensure information are correct between system and equipment.
- Good communication and interpersonal skills
- Acts quickly and responsively
- Works well under pressure in a fast-paced environment.
- Applies judgment and acts according to the SGS Standards of Ethics & Integrity.
