- The incumbent is primarily responsible for improving operational management systems in front-end systems such as point-of-sale projects.
- He/ she will contribute to a dynamic team who is responsible for the streamlining of existing processes, formulation and implementation of new technology projects, including performing user acceptance testing, as well as stakeholder management.
- Support project lead in implementation of standard operating procedures for new initiatives, in accordance with audit and financial requirements which involves the formulation of training materials for end users.
- As a subject matter expert of those projects, he/she will resolve business system production issues together with the relevant stakeholders and assist in gathering feedback from stores and other stakeholders post-live. Continuously identify gaps and work closely with ITD and vendors in issue resolution.
- Candidate is also required to travel between outlets for pre/post project implementation, including deployment of the various projects and interact with people from all levels.
Requirements:
- Diploma in any discipline, preferably in Business and Marketing or Business Info Systems
- Previous working experience in the retail industry preferred but not compulsory
- Possess experience or knowledge in the continuous improvement process (required to involve some UAT), project management and stakeholder management.
- Outgoing and willingness to acquire new skills
- Ability to communicate with others effectively
- Comfortable with new technology and backend systems
- Able to multitask and manage tight timelines
- Good decision making skills and respond to high-pressure situations
Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.
Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.
We regret to inform that only shortlisted candidates will be notified.
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