Head (Product Growth)

COMPANY DESCRIPTION

As Singapore's leading supermarket retail player and a household name close to all, we have grown with you over the years. It is now your turn to grow an exciting new career and fulfil your aspirations with us. Join us as we embark on a journey to make lives better for our customers, community, environment and employees.

At NTUC FairPrice, we offer you more than just a job. We are committed in giving our employees a rewarding career through comprehensive development opportunities. We promise a wonderful workplace culture with ample opportunities for growth at different levels of your career. Every of our 10,000 employees across Singapore is important.

If the prospect of working in an organization at the forefront of retail technology and innovation excites you, look no further.

Grow your career with us today and make a difference.

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RESPONSIBILITIES

About the team

As a team, we deliver easy, innovative and personalised integrated Shopping & Dining experiences across all channels for our customers, and drive sustainable growth for the FairPrice Group.

Head of Product Growth

Join us as a pivotal member of the Product Management & UX team, where you'll be instrumental in scaling our product, driving value creation and user engagement through Product analytics & insights, Continuous experimentation, and Growth initiatives.

Key responsibilities

• Lead and mentor the Product insights & Performance team and the Growth & Experimentation team
• Champion a data-driven, hypothesis-based rapid experimentation driven culture
• Translate strategy into actionable product metrics, extracting insights from user behavior and digital interactions across various digital & omnichannel touchpoints
• Establish data as a product by developing and maintaining tag plans across data tools, while promoting their usage and adoption
• Drive key metrics through experimentation across features & customer journeys
• Lead the experimentation practice capability and work with Product/Design/Business teams to design & execute experiments
• Develop a comprehensive growth strategy across the customer journey, from understanding the funnels, proactively managing key metrics, and actively searching for new growth opportunities
• Play a key role in our strategic product vision
• Inspire and collaborate closely with cross-functional teams, including Business Units, Engineering, Data Science, Design, and Marketing, to achieve growth objectives

You might be a great fit if

• You have exceptional analytical skills and are excited about solving complex challenges
• Youre passionate about making things happen
• You have a strong leadership, with ability to drive results for cross-organisation projects and efficient project and stakeholder management skills
• You are comfortable influencing others and communicating clearly
• You have a flexible and entrepreneurial mindset
• You are a strategist and can see the big picture and what lies beyond
• You are passionate about mentoring a team, fostering a culture of innovation, impact and collaboration

Qualifications

• 8-10 years of experience in product management, top-tier consulting, co-founder or related technical role
• Experience in a similar industry or domain, such as SaaS, e-commerce, or fintech, is highly desirable.
• Proven track record of delivering high-impact outcomes
• 5 years of relevant experient in Product Management/Growth at a B2C technology company, experience from top-tier consulting firm with a strong digital / tech focus
• Managerial experience
• Familiarity with emerging technologies and their potential applications within the product domain

• Advanced degree such as an MBA or Master's from a top university in a relevant discipline is a plus

If you are passionate about product & growth and eager to make a meaningful impact in the way Singapore's customers shop & dine, we invite you to join our team and help us redefine the future of food & grocery retail!