Roles & Responsibilities:
• Undertake timely facilitation of internal and external training classes and forums both on and off-site.
• Adhere to ISO and internal process and procedures.
• Focus on projects through entire life cycle – start up to completion.
• Update and develop course work and associated support material.
• Test new releases of software to ensure they meet market requirements.
• Perform extensive analysis of casino business processes and operations for installation of new products as well as to support existing system installations.
• Develop excellent working relationships with high-level casino personnel, Work out a plan to demo and presentation of products to customer.
• Constantly update and maintain a high level of understanding of system products and casino industry standards.
Personal Competencies, Knowledges & Experience:
- The ideal candidate will have a Degree in Computer Science or a related field or its equivalent combination of relevant education and experience.
- Excellent communication skills with a high degree of confidence for problem resolution related to gaming systems and customer operational procedures.
- The ability to travel throughout Asia Region as and when required.
- Highly self-motivated & willingness to learn and grow
- Ability to work independently and collaboratively in a team environment
Lakshmi Darisi
Senior Recruitment Consultant | Personnel Reg No.: R2199833 I EA License No.: 02C3423
