*Work location: Jurong East
· E-Learning Attendance Management
- Mark e-learning attendances in the trainer portal.
· Assessment Result Handling
- Key in assessment results into the Training Management System (TMS).
- Verify that the assessment results are accurately synced to the Training Partners Gateway within the deadlines set by the Singapore SkillsFuture (SSG) guidelines.
· E-Certificate Issuance
- Generate and issue e-certificates for all trainees who successfully complete their courses.
- Ensure timely distribution of certificates.
· Attendance Records for Audits
- Gather attendance records meticulously for SSG audit purposes.
- Maintain accurate documentation to comply with regulatory requirements.
· Trainee Support
- Address all trainee requests related to certificates promptly.
- Provide excellent customer service and assist trainees with any certificate-related inquiries.
· Productivity and Cost Savings
- Enhance team productivity and cost savings through the development and management of ad hoc projects.