Job Description
- To assist the Assistant Manager, Operations in the day-to-day operational activities
- Able to plan and organise effectively on the daily requirements of the warehouse operations.
- Work closely with Customer Service Team to ensure customer orders are fulfilled timely and accurately.
- Responsible for achieving high level of customer satisfaction through excellence in receiving, picking, packing and logistics operations.
- Able to investigate and analyse the cause of mistakes and provide with solutions when there is incident and provide reports and counselling.
- All operational areas and documentations are maintained as per Standard Operating Procedures (SOP)
- Communicate with warehouse operational team on issues or concerns pertaining operational matters or duties.
- To track and coordinate all orders which requires special attention (Ad hoc orders, Urgent Orders, etc)
- To generate and analyse reports for management
- Inter-department coordination and liaising with Inward and Outward movements of goods.
- Responsible for perpetual and annual stock taking and provide periodic reports in respect for stock movements.
- Ensure all Health and Safety policies and procedures are adhered to support safe working environment including safe operations of equipment
- To ensure daily and monthly KPIs / targets are met
- Ensure compliance with Company’s project, operational, quality, regulatory and HS&E (Health, Safety, Environment) standards, including ISO 9001, ISO 14001 requirements
- Willingness to continuously learn and embrace change
- Other duties as directed from time to time
Job Requirements
- Minimum Diploma or Degree in Logistics / Warehouse Management or it’s equivalent.
- Strong knowledge in Warehouse and Distribution Operations and Procedures
- 3 – 5 years of relevant warehousing experience with at least 2 years in supervisory role
- Knowledge of Warehouse Management System (WMS)
- Possession of a forklift license is an advantage
- Customer Service / Order Management focus
- Versatile team player with strong communication and interpersonal skills
- Proficiency in MS Office
- Meticulous, Proactive, and good organisational skills
- Good attendance, punctuality, and problem-solving skills
- Able to communicate / cooperate with superiors and co-workers
For interested candidates, please send your most recent and updated resume to [email protected]
Subject heading: Warehouse Operations Executive
Andrea Eunice Tan Min Er
(R23112594)
Recruit Express Pte Ltd
EA License No. 99C4599
