The Commercial Card Product Manager role is responsible for assisting a MNC bank for its strategic product offering under Payment product group, which has achieved phenomenal revenue growth in the recent years. As a Commercial Card Product Manager, you will play a pivotal role in driving the strategy, development, and management of the commercial card product suite. You will be responsible for understanding market needs, defining product requirements, and collaborating with cross functional teams to deliver innovative solutions that meet the needs of our commercial clients.
Key Responsibilities:
- Strategy Development: Develop and execute strategic initiatives to drive growth and profitability of the commercial card product portfolio in Singapore.
- Product Development: Lead the end-to-end product development lifecycle, from ideation to launch, including defining product features, specifications, and pricing strategies.
- Market Analysis: Conduct market research and analysis to identify customer needs, market trends, and competitive landscape, and translate insights into actionable product enhancements.
- Stakeholder Management: Collaborate closely with internal stakeholders, including sales, marketing, risk, compliance, and technology teams, to ensure alignment and successful product execution.
- Compliance and Risk Management: Ensure compliance with regulatory requirements and internal policies, and proactively manage risks associated with the commercial card product portfolio.
- Performance Tracking: Define key performance indicators (KPIs) and monitor product performance against targets, providing regular reporting and insights to senior management.
- Client Engagement: Engage with key commercial clients to understand their needs, gather feedback, and identify opportunities for product innovation and enhancement.
- Training and Support: Provide training and support to internal teams, including sales and relationship managers, to drive product adoption and maximize customer satisfaction.
- Continuous Improvement: Drive continuous improvement initiatives to enhance the customer experience, streamline processes, and optimize product profitability.
Knowledge/Experience:
- Project management experience – min 1-2 years
- Advanced MC Office (Excel pivot and Macro/VBA)
- Availability to work in the evening (~3 nights/ week)
- Understanding of Business P&L, revenue and expense dynamics
- Singapore-based
- Great organization skills
- Good communication skills
- Professional business English
- Cards / Payment industry experience or background
- Business travel industry experience/background
- Knowledge or experience with pricing activities in transaction banking area
- Incremental Asian languages
The work location will be in the Downtown.
