RESPONSIBILITIES
· Hunt and win new opportunities with a focus on small and medium size customers
· Identify, qualify and initiate quality Freight Forwarding opportunities with new customers targeting logistics in-house companies, SME and large size companies with decent size of logistics activities.
· Establish and maintain long term customer relationship
· Support new business development and expansion of existing services within the CLASQUIN organization
· Establish sales strategies, target lists, volume goals, etc. into appropriate market segments.
· Report customer feedback to the Operations team and management, supporting resolutions as required.
· Prepare quotes and RFQs, offer best solutions according to customer’s needs and in close collaboration with Operational team
· Input and timely update of sales activities utilizing CRM system
· Manage client activities including calls, sales presentations, sales pipeline, and sales solutions
· Develop extensive market knowledge on key focus trades, carriers, routings, sailings, etc.
· Monitor competition by gathering current marketplace information on pricing + products
· Ensure compliance with the established QMS requirements
· Support internal and external audits for ISO 9001 quality management system
· Monitor the performance of quality objectives and take part in management reviews
SKILLS AND EXPERIENCE
· Minimum 5+ years' relevant experience in Sales in the Freight Forwarding industry with both Account Management and Development
· 2-5 years’ experience in freight forwarding / logistics / transportation industry required
· Proven sales track record in developing new business with existent client portfolio
· Sound understanding and knowledge of Freight Forwarding industry; with Eastbound knowledge would be a plus
· Demonstrated ability to synthesize customer requirements to develop innovative solutions
· Being on French/German/Spanish/Italian/China trade lanes would be a plus
· Excellent communication and interpersonal skills
· Good command of written and spoken English
