Responsibilities :
- Ensure smooth and efficient daily operations of the company.
- Inventory, order, warehouse, logistics and demand planning management.
- Coordinates and prepare import and export documentation. Ensure declaration complies with regulations.
- Direct and schedule team to perform tasks and meet Company’s requirements.
- Able to understand customers’ needs, handles customers’ complaints in a professional manner and provide appropriate solution and attention.
- Delight customer by exceeding their expectation.
- Obtain customers’ feedbacks and identify areas for improvement.
- Consistently deliver excellent quality service to customers to achieve total customer satisfaction.
- Establish good relations with corporate customers for bulk purchase.
- Manage events organized by the company.
- Be involved in special projects/ events and working alongside with other departments.
- Ad-hoc activities and assignments.
At times, you may be required to undertake some duties and responsibilities as deemed necessary to meet the needs of our company's business.
