Join our team at Quest Asia Technologies, a subsidiary of AJJ Healthcare focusing on the distribution of premium ultrasound technology. We are at the forefront of healthcare innovation, and a dynamic force in the Singapore's medical technology industry. Our collaboration with a world-renowned brand exemplifies our commitment to excellence and cutting-edge solutions. We are a company where passion for improving healthcare meets the thrill of technological advancement. If you're looking to make a real impact in the medical field with a team of dedicated professionals, Quest Asia Technologies is your destination.
Job Scope:
Organizing visits for service, installation, repair, troubleshooting, and relocation.
- Commissioning and installing new equipment at customer locations.
- Dismantling and setting up equipment for demonstrations.
- Providing training to users for equipment familiarity.
Customer Interaction:
- Responding to service inquiries.
- Participating in user meetings.
- Committing to customer satisfaction and fostering a service-oriented team culture.
Service Administration:
- Preparing service quotations, contracts, reports, and invoices.
- Managing the procurement and distribution of spare parts from suppliers.
- Coordinating the delivery and collection of equipment for in-house repairs and new installations.
- Addressing outstanding debts with proactive measures.
- Returning faulty parts to vendors for analysis and testing.
- Supplying technical information and quality reports to the Principal.
Requirement
- Min. Diploma in engineering.
- 1-2 years’ service engineer working experience
- Prior experience with diagnostics imaging devices would be an advantage
- Independent and strong team player
- Training will be provided plus opportunity for factory training with certifications
