Job Responsibilities:
- Internal coordination with sales, finance, warehouse, haulage, transport, operations department and other related department and external parties to fulfil agent’s or customer’s requirements.
- Communicate and build good rapport and relationship with customers, agents, liners and co-loaders.
- Organize workflow to meet the time frame requirement of each shipment and monitor daily shipment update on each shipment to update customers or agents timely & accurately.
- Monitor enquiries from customer or agent has been responded promptly and acted accordingly.
- Liaison with customers, agents, operations and service providers on all operational related matters.
- Arrangement and handling of special requirements /ADHOC shipment.
- Submit pre-alert to agent before the shipment date, arrange payment to co-loader / liner and submit all required documents to agent before cargo reach destination.
- Submission of closed job task for invoicing purpose in a timely manner.
- Prepare customer shipments delivery plan.
- Communicate and reporting of customer’s shipment status.
- Prepare and provide monthly KPI report and customer’s requested monthly report.
- Monitor shipment and any other related records has been maintained and updated accordingly.
Perks & Benefits
- Nearby public transport
- Regular team activities
- Medical insurance
Job Location
No.42, Jalan Puteri 2/2, Bandar Puteri Puchong, 47100, Puchong, Selangor Darul Ehsan, Malaysia.
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