- Greeting the clients warmly in a welcoming and friendly manner.
- Noting down the client’s needs and requirements.
- Explaining to the client about various packages and massages in an appropriate manner.
- Answering the client’s questions without any hesitation.
- Performing additional services to the clients if needed.
- Preparing and maintaining client files.
- Sanitizing the equipment after use.
- Inquiring about the client’s allergies or medical conditions if any.
- Making sure that the client is satisfied with the services rendered to them.
- Following the necessary steps while performing the massage treatments to the clients.
- Adhering to the health and safety regulations set by the spa.
- Maintaining the equipment and sampling inventory of products.
- Staying up to date with the latest trends and techniques in the spa industry.