✔ Mechanical engineering background/qualifications preferred due to indutry's nature
✔ Customer service experience
✔ 5 mins walk away from Gul Circle MRT, West
Report to the Customer Service Manager and provide support in the following areas:
• Point of contact between Sales and Production
• To achieve customer satisfaction
Key Tasks
- Handling of customer enquiry for products and services
- Monitor and prepare quotation for Sales
- Reviewing existing quotations with clients to assess status
- Sourcing of materials for job related ancillaries to avoid disruption in production schedules
- Conduct of Contract Review in the event of an order
- Manage and clear outstanding customer demands and coordinate with Production to facilitate timing delivery of orders
- Update order progress with clients
- Maintenance and Preparation of presentation material, product information
Key Responsibilities
• To act as a central point for the customer on a particular job and take a pro-active approach to customer liaison.
• To liaise constantly with Production personnel regarding job status
• To achieve customer satisfaction
• To create and maintain good working relationships
We are looking for candidates with the following qualities
- Ability to work under pressure to tight deadlines
- Analytical and creative approach to problem solving
- Ability to communicate effectively on all levels
- Ability to work under owns initiative
- Ability to think strategically
- Good organizational and time management skills
- Having product and quality knowledge will be an advantage
Qualifications:
- Diploma or Degree in Engineering / Material or equivalent (Mechanical Engineering is preferred)
- Good PC skills
- 0 - 2 years experience welcome to apply
HOW TO APPLY:
Interested applicants, kindly send your resume in MS WORD format to [email protected] or please click on “Apply Now” and provide the below details in your resume.
We regret only shortlisted candidates will be notified.
Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.
Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Peh Hui Xian (Mich)
EA Personnel Reg No: R24120511
