RESPONSIBILITIES
• Conduct phototaking and evaluation of cars by identifying problems with diagnostic tools both onsite and offsite.
• Perform troubleshooting and functional checks of vehicles.
• Explaining problems of the vehicle to both customers as well as internal colleagues (eg. Customer Service Officer)
• Conduct test drive of vehicle to detect if there is fault or issues.
• Have good understanding of all types of vehicles – knowing what the potential problems are, how to identify the root cause and the estimated cost of rectifications.
• Guide customers through the procedures of selling their cars.
• Liaise with customers and car dealers for document checks and follow-ups.
• Handle documentation and other administrative duties (eg. Uploading of vehicle postings).
• Establish good rapport with customers and dealers.
• Any other ad-hoc tasks as assigned by Reporting Officer.
REQUIREMENTS
• Possessed a valid Class 3 driving license.
• GCE ‘N’ Level/’O’ Level/Nitec/Diploma.
• Minimum 1 year of hands-on experience in automotive garage industry preferred.
• Good knowledge in diagnostic software.
• Good understanding of different vehicle types as we deal with a wide range of cars.
• Able to identify potential car faults.
• Team player, proactive and willing to learn.
OTHER INFORMATION
· 13 Month + Performance Bonus
· Location @ Leng Kee
· 5 Day Work Week: 4 Weekdays + 1 Weekend
· Working Hours: 9am - 6pm / 10am – 7pm
