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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   Service Level Testing Manager
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Service Level Testing Manager

Omni All In (singapore) Pte. Ltd.

Main Responsibilities:

  • Oversee Test Operations
  • Focus on production efficiency, quality control, and resource optimization.
  • Drive adoption of world-class manufacturing practices.
  • Implement strategies for operational and performance excellence.
  • Continuously upgrade human resources, processes, and technology for the ATS team.
  • Ensure high employee engagement through motivation, coaching, and training.
  • Lead projects and teams to achieve company goals.
  • Collaborate on improvement roadmaps with other departments.
  • Manage costs for productivity enhancement and process improvement.
  • Develop and enforce SOPs, conduct regular audits, and monitor KPIs.
  • Collaborate directly with customers for operational enhancements.
  • Ensure safety and security protocol compliance.
  • Chair the Safety Committee to uphold safety standards.

Requirements:

  • Diploma/Bachelor's or Master's degree in relevant field.
  • Substantial experience in service-level testing in Semicon industry and leadership roles.
  • Expertise in testing methodologies and tools.
  • Strong analytical and problem-solving skills.
  • Effective communication and collaboration abilities.
  • Proven leadership and management capabilities.
  • Relevant certifications such as ISTQB or PMP is a plus
  • Familiarity with the industry/domain and commitment to continuous learning.
  • Enforce company rules and regulations with strict implementations of discipline policies.
  • Approve of innovative changes from ATS Shift and Floor Supervisors and ATS Planning.
  • Approve Work Instructions, Forms and Educational Posters.
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