Job Responsibilities include, but not limited to
- Scheduling Library Roster for Library staff
- Preparing and submitting various reports and records as required by the Library, DVD and Book Club Committees.
- Response to members complaints, resolve problems and/or contacting vendors as appropriate
- Ensure new acquisitions are released timely on every 1st of the month for our Members
- Catalogue and re-classify new and old Non-Fiction books
- Keep track of books ordered - report for the Library Sub-Committee
- Confirm Attendees for Meetings, Booking of rooms and preparing menu for meetings
- Managing any requests made by patrons which include but not limited to
- Purchasing specific titles [monographs and DVDs]
- Subscribing to magazines or newspapers
- Accepting Donations
- Dispute resolution among members
- Online purchase – list of books and DVDs submit to Purchasing Manager
- Submit booklist approved by the Library Sub-Committee for local purchase to the Purchasing Manager
- Prepare agenda for Library Sub-Committee and DVD Section
- Prepare GC Report and follow-up from meetings
- Ensure new implementations are in operation:
- Fines charges - Vlib (Library Management System) & Finance system automation
- New members elected monthly – Vlib & Membership database synchronization
- DVD operations and Invelos DVD Profiler (US software) – online DVD listing for browsing
- Self-Check machine kiosk for books (encourage members to use)
- Work pad stations for RFID – reader to scan items at the library counter
- Automated Email Services – overdue and reservation notices to members
- Work with vendors – 3M (RFID vendor) & VTech (Library Management System vendor) on requests from Sub-Committees and Management
- Recommend best sellers/good reads to members
- Interaction with members for feedback to improve library services
- Select and purchase new books with Library Sub-Committee representative monthly
- Organise Library events such as ‘Meet The Author Evening’
- Organize library visits for staff and Committee members
- Training courses for executive and associates – suggest and plan new and essential courses
- Manage Budget for Books/DVDs/Periodicals - ensure within Budget
- Raise purchase requisition for projects listed in the Annual Budget/Capex
- Annual Report – submission
- Any other ad-hoc tasks that require attention, such as assisting IMDA submissions, interviewing library candidate
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- Check in and check out Books at the Library counter
- Assist members to use Self-Check machine to check out books
- Assist members with photocopying
- Assist members with the internet stations
- Responsible for the on-going Book culling exercise
- Reply to email enquiries
- Handle telephone enquiries
Requirements
- A degree or equivalent in Library Science, with at least 3 years of experience
- Service-oriented and comfortable with public speaking and presentations
- Ability to work on scheduled shifts which include weekends and public holidays
- Excellent written and verbal communications skills in English
- Good organizational, planning and time management skills
- Good knowledge of Microsoft Excel, Word, and PowerPoint
- High level of digital and information literacy
