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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   Centre Assistant @Tampines/ Eunos
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Centre Assistant @Tampines/ Eunos

Hyperscal Solutions Pte. Ltd.

Hyperscal Solutions Pte. Ltd. company logo

COMPANY DESCRIPTION

MINDS has been caring for Persons with Intellectual Disabilities (PWIDs) and their families since 1962.

Grounded in the belief that all PWIDs have innate abilities and talents, MINDS is committed to empowering them and enhancing their quality of life, while advocating for greater inclusivity for PWIDs as a nation.

MINDS is today one of the largest charities in Singapore employing more than 850 staff. With the key focus to expand community-based services, improving the employability of PWIDS, strengthening education, and engendering inclusive community living, MINDS offers a holistic range of services and programmes across the PWIDs' lifespan.

These include schools, employment and training development centres, home-based care services and community-based services to cater to the physical, psychological, environmental and social needs of PWIDs. For more information, please visit www.minds.org.sg.

RESPONSIBILITIES

  • To be accountable to the Head of Centre for the safety, hygiene, training, caring and general well-being of the trainees in the Training & Development Centre.
  • To work collaboratively with the Assistant Training Officer to assist the Training Officers in the day to day operations of the Training and Development Centre.
  • To assist in executing and implement Individual Training Programme (ITP) with the supervision of senior TOs.
  • To assist in continuous assessment, training and evaluation of trainees' holistic development.
  • Collaboratively work with families in the implementation of trainees' ITPs.
  • Implement and monitor trainees' security and safety procedures.
  • To assist in recording information pertaining to individual trainees in Client's Log e.g. communications to/from caregivers and occurrences.
  • To assist in recording significant behaviors for regulation in ABC Chart & Behaviour Incident Log.
  • To report of any incident / critical trainees' occurrences/events.
  • To assist in Implementing routine checks on physiological and psychological well-being of trainees.
  • To assist in conducting appropriate group activities.
  • Communicate and maintain good rapport with parents / caregivers.
  • Attend staff meeting regularly.
  • Attend training as and when required.
  • Observe and provide information to assist in assessing and evaluating trainees' pre-vocational training programme.
  • To assist in the pre-vocational training programme.
  • To assist in supervising a day to day pre-vocational training for trainees.
  • Support internal events and activities organized for trainees.
  • Support external agencies that organize events and activities for trainees.
  • Support the volunteers' development activities.
  • Support public education activities.
  • To attend to request by staff on minor repairs and maintenance.
  • To report to Head of Centre for any repairs.
  • To attend immediately to any major and urgent repairs.
  • To maintain and improve the physical environment of the Centre.
  • To assist other staff in construction and /or improvement of the work area.
  • To look into the safety aspects of the centre /clients/staff.
  • To ensure the rooms /doors/windows/power points are properly shut and locked at the end of the day/week.
  • To ensure that safety rules, regulations and procedures are observed.
  • To ensure safety management procedures are in place and are in operation.
  • To plan, execute and record fire drill procedures twice yearly.
  • To maintain general cleanliness of the Centre.
  • To maintain hygiene standards for meal preparations.
  • To ensure that meals are well balanced and of nutritional value.
  • To provide inventory control and replenishment of first aid items on a quarterly basis.
  • To update staff on first aid information and emergency procedures.
  • To organize and update first aid training for staff.
  • To provide any information pertaining to health issues.
  • To co-ordinate health programs lead by Medicare Team.
  • To ensure that staff, clients and clients' families are constantly updated about Medicare information/issues.
  • To represent Centre in any sports and related activities.
  • To record and take stocks of sports equipment and recommend new purchases.
  • To organize sports activities for the Centre.
  • To recruit and train new clients for sports events.
  • To plan regular sports training program throughout the year.
  • To document sports and training programs.
  • To organize festival celebrations for the centre.
  • To propose and apply budget through Centre Head.
  • To organize annual camp for the centre.
  • To propose and apply budget through Centre Head.
  • To organize clients' year end party
  • To propose and apply budget through Centre Head.
  • To organize clients' annual picnic.
  • To propose and apply budget through Centre Head.
  • To represent Centre in the IT sub-committee and any IT related meetings.
  • To report to Head of Centre for any computer faults and repairs.
  • To attend to request by staff on minor computer issues/problems.
  • To train staff to attain minimum computer and audio-visual product knowledge.
  • To conduct regular IT programs for clients.
  • To document, maintain, recommend and improve IT materials and AVA equipment.
  • To represent Centre and organize programs/activities for the well being of staff.
  • To look into the welfare of staff.
  • To ensure safety procedures are adhered to in respect to alighting and boarding of buses by our clients upon arrival and departing from the centre.
  • Staff on bus duties is to account for all clients arriving and departing from the centre.
  • To vet through all case/health referrals and reviews.
  • To ensure that information provided are accurate and comprehensive.
  • To upload reviews and health referrals into centre's shared folder.
  • Any other duties allocated by the Head of Centre

QUALIFICATIONS
  • Minimum Secondary Education/ Employability skills (ES-WPLN)/any other relevant courses.

OTHER INFORMATION

  • Good interpersonal and communication skills
  • Computer literacy skills MS Words, Excel and PowerPoint
  • Passion to work with people with intellectual disabilities
Please note that your application will be sent to and reviewed by the direct employer - MINDSG LTD
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