- Position : Workshop Customer Service Advisor [Automotive/Automobile/Cars]
- Location : Sin Ming Drive (Nearest MRT: Brighthill)
- Working hours : 5.5 Days Monday-Friday: 9am-6pm, Saturday 9am-2pm
- Salary (commensurate with experience) : Up to $4200 + AWS + Performance Bonus + 14 Days Annual Leave
- Duration : Permanent
- Industry : Automotive/Automobile
Main Responsibilities:
- To ensure the smooth running of daily workshop operations
- Attend to customers' enquiries and requests for car servicing and repairs and make professional and appropriate repair recommendations/quotations.
- Assign jobs to technical team, issue job cards and monitor servicing and repair job status
- Liaise with technicians and suppliers for parts ordering to ensure requisite parts are available when needed and communicate any time restrictions to customers promptly.
- Test drive after completion of repairs before contacting customers for the collection of their cars.
- Close job cards and prepare service invoices with explanation of any outstanding matters on vehicle to customers.
- Attend to accident claims surveyors.
- Any other duties assigned from time to time.
Requirements:
- Minimum GCE O levels with NITEC or Higher NITEC in Automotive Engineering or Mechanical Engineering, or relevant technical knowledge
- At least 2 years of related working experience in automotive service centres
- Strong technical knowledge in Continental/European vehicles is a plus
- Possess valid Class 3 driving license
- Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only.
Email to: [email protected] or call me at: 6398 5682 for more information.
Do visit www.facebook.com/search.personnel for more job listings.
***We do not charge our candidates any referral fee nor bind them with any contract.***
Diana Okta Tio
Associate Consulting Director (APAC)
Reg no.: R2094678
EA No: 13C6684
