Our esteemed client, a globally recognized MNC, is searching for a Customer Service/ Support Executive:
Job Responsibilities:
- To receive all inquiries, take note of the caller’s particulars such as name, position, Company, telephone and facsimile numbers, and other relevant details for subsequent follow-up by sales staff
- To assist in preparing proposals based on verbal or written information provided by the Sales and Marketing staff
- To prepare invoices, monthly reports for consolidated billing
- To maintain and upkeep the filing system and internal company software on all aspects of waste information
- To assist Customer Service Manager to ensure smooth daily operational in the team
- To assist Customer Service Manager and Director – Sales in matters relating to customer care (feedback and complaints), collate market intelligence and marketing communications
- To update customer database in respect of customers and potential customers
- To coordinate with the various departments, i.e. logistic and operations dept to ensure customers’ requirements are met
Job Requirements:
- Diploma holder of relevant studies
- Posses Customer Service experience
For interested parties, Kindly click on "APPLY NOW" or send in your resume in MS Word format to
*We regret that only shortlisted candidates will be notified*
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