Your contributions to our joint success:
- Respond to all customers enquires, feedbacks and complaints received through phone calls, web-inquiries, and write-in by working with the respective Head of Department.
- Identify, initiate and co-ordinate corrective actions (internal and external) to eliminate and prevent the cause of defects/non-conformity in service quality system and procedure
- Source for proactive, meticulous, and suitable candidates to sign up for Company’s Mystery Shopper Program
- Analyse, evaluate, record, and report the mystery shoppers’ findings
- Provide administrative support for the company’s purchasing needs.
- Responsible for the preparation and process purchase orders and documents in accordance with company policies and procedures.
- Coordinate with all departments and suppliers in the purchasing scope of work for projects assigned.
- Maintain updated purchasing records/data and pricing in the system.
- Oversee and coordinate repair and maintenance services quotations for both Spa & Gym Equipment to ensure all in working condition at all affiliated facilities and/or designated location
- Any other duties as assigned.
What does it take to be a Customer Relations & Admin Executive
- Ability to work independently and as part of a team
- Strong organisational skills and attention to detail
- Excellent written and communication skills
- Ability to multi-task will be advantageous
Perks you can look forward to
- Free usage of gym facilities, swimming pool and fitness classes
- Incentives for beauty services and beauty care products
- Birthday vouchers
- Medical & Dental benefits provided
- Career advancement opportunities
We offer a competitive salary and benefits package based on merit and professional advantages of a dynamic environment that supports your development and recognises your achievements.
Interested candidates are welcome to submit a detailed resume. For more information, please visit us at: www.amorefitness.com
We regret that only shortlisted candidates will be notified.
