Operations and Customer Service are an integral part of our organisation. Our Customer Service Team plays a pivotal role in supporting our sales and marketing functions, ensuring customer satisfaction at every point of engagement with our customers. We are especially seeking individuals who believe strongly in superior customer service standards to come join our team.
Responsibilities:
- Coordinate all pre-sales and post sales activities that contribute to the Company’s growth
- Enhance customer’s satisfaction by providing solutions to their needs
- Prepare quotations, process orders, monitor customer orders, record keeping, keep Customers informed of their order status and ensure timely deliveries
- Checking order documentation, incoming and outgoing goods
- Liaise with shipping agents
- Monitor deliveries and record keeping
- Ensure accuracy in stock inventory
Requirements:
- Excellent interpersonal skills
- Strong organisational skills
- Commercial awareness
- IT and numerical skills
We are located at 55 Toh Guan Road East; operating on a 5-day work week.
Interested candidates are requested to submit their resumes stating full details of qualifications, experience, age, current and expected salaries and contact details.
For more information, please visit our website at www.bis-safety.com
