- Position : Centre Manager-(MUST have Enrichment Centre Experience)
- Location : Woodlands Centre
- Working hours : 44 hours, 5 days work week, 4 weekdays: 12:30pm to 9:30pm; 1-weekend: 8:30am to 6:30pm
- Salary (commensurate with experience) : Up to $5300 + Performance Bonus + Medical/ Dental Benefit
- Duration : Perm
- Industry : English Enrichment Centre
Main Responsibilities:
- Provided exceptional customer service to clients, resulting in high customer satisfaction ratings
- Managed centre operations including teachers and front desk team
- Handled operations reports as well as meeting of centre KPIs
- Handled multiple service requests simultaneously with accuracy and courtesy
- Lead centre's team to achieving sales targets
- Ensure smooth operation of centres of exceptional quality according to SOP
- Build and manage customer relationships
- Accountable for managing the facilities, resources and equipment of the centre and ensure that safety protocols are adhered to
- Lead and manage the team
Requirements:
- Diploma or degree in any discipline
- Min. 2 years experience in the industry. Management experience preferred
- Strong sales and customer relationship management skills
- Demonstrated ability to lead and inspire a team to achieve common goals
- Able to work independently to resolve problems
Email your resume to [email protected]
Do visit www.facebook.com/search.personnel for more job listings.
***We do not charge our candidates any referral fee nor bind them with any contract.***
Jane Chua
Associate Consulting Director (APAC)
License no: 13C6684
EA Personnel: R2197224
Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.
If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.
