Department: Outpatient
Working Hours:
Monday to Thursday : 8:30am to 5:45pm
Friday : 8:30am to 5:30pm
One Saturday per 4 weeks: 8.30am to 12.30pm
Responsibilities
- Provide excellent frontline customer service and meticulous administrative support to the Outpatient Services
- Customer registration, appointment scheduling and reminders, collection of payment/deposits
- Respond to customer requests and enquiries
- Regularly update general patient records
- Undertake general reception and other adhoc clerical duties as assigned
Requirements:
- At least GCE N’ Level or ITE Certificate
- Prior customer service experience in relevant healthcare settings would be an added advantage
- Excellent communication and telephone skills
- Ability to communicate in vernacular languages is an asset (in order to liaise with vernacula speaking associates/patients)
- Must be able to work under pressure, multitask and meet tight deadlines
- Able to work in a fast paced environment
Interested candidates, kindly send a copy of your resume to: [email protected]
Jessica Fong Zhi Tong [R1879124]
Email Address: [email protected]
Recruit Express Pte Ltd
EA Licence No: 99C4599
