Operations Support Engineer (Banking)
- 6 months contract
- Working hours: 6:30am – 3:30pm
- Comfortable working on weekends
Our Client
- MNC investment company
The Opportunity
Responsible for monitoring, supporting, and administering production environments for all company’s businesses (including subsidiaries and company’s solutions clients) acting as a first responder relative to troubleshooting, problem resolution, and escalation. Collaborating with skilled professionals across the globe and managing a broad range of technologies and applications, the Operations Group delivers service quality and excellence through teamwork and innovating operational processes.
- Provide ongoing operational support for the Aladdin infrastructure. Supporting and fix both batch processing and interactive user applications to ensure the high availability of the Aladdin Environment
- Uses various tools to conduct analysis on system performance, root cause diagnostics, and systems'/applications' design to understand and improve the operating quality of production environments.
- Engage in clear and concise communications both verbally and in writing. Effectively interacts on incident bridges and calls to ensure all distributed team members are constantly informed.
- Identify process improvements for change implementation and weekend checkouts; aid is incident management and root cause analysis.
- Complete ownership of ensuring that changes were fully completed, and any affected services restored.
Your Background
- Degree in Computer Science or IT.
- Experience with Application Support in a Linux environment.
- Experience in incident, release and change management.
- Experience of Operations automation using metrics, tracing and logs combined with scripting and/or open source tools is a bonus
- Programming experience in at least one of the following: Java, Python or Perl or shell scripting experience (good to have)
- Prior experience with any of these technologies: Ansible, AWX, Service Now, Cutover, Kafka, Kubernetes (good to have)
- Experience in working with Cloud Native Platforms e.g., Azure, AWS, GCP etc.
- Problem-solving skills.
- Communication skills and attention to detail.
- Preferably with good understanding of financial services market
- Ability to be a self-starter and quick learner.
Interested parties please click "Apply Now" or contact May Anne Ramos (EA Reg no: R1110127) at [email protected] for more information. Peoplebank Singapore Pte Ltd, EA Licence Number: 08C5248.
