Supporting the Outlet Manager in implementing business plans for an outlet, an Assistant Service Manager is involved in staff control and handling people issues. In addition to taking care of store-level support functions such as customer service, scheduling, daily operations, cashiering, loss prevention, maintenance and back office support, the Manager also recruits, trains and motivates staff.
Job Responsibilities:
- Administer purchasing and receiving procedures
- Conduct food and beverage hygiene audit
- Conduct orientation and training
- Conduct staff performance assessment process
- Facilitate compliance with legislative and regulatory requirements
- Foster service innovation
- Identify and establish internal and external stakeholder relationships
- Implement loss/risk prevention
- Lead team to implement change
- Lead with service vision
- Manage and implement business continuity plans
- Manage site/outlet and equipment maintenance
- Manage training
- Managing the customer experience
- Monitor income and expenses
- Provide information for management decision making
- Provide quality control for service
- Supervise bar service
Available Work Locations (All locations near MRT Station)
- Indoor Stadium (Stadium MRT)
- One Fullerton (Raffles Place MRT)
- Orchard Rendezvous Hotel (Orchard MRT)
- Riverside Point (Clarke Quay MRT)
- Woodleigh Mall (Woodleigh MRT)
- Seletar Aerospace (28 mins away from The Seletar Mall)
- Parklane Green (East Coast Park) Opening soon
