Job Description
- Report to Restaurant Manager
- Leading service operations
- Maintain outlet service quality and display good customer relation skills
- Ensure food quality and presentation are up to standard and manage service recovery
- Manage peak periods effectively with good hosting and queue management skills
- Display good supervisory skills with ability to assign and delegate duties among staffs
- Plan outlet schedule and deployment
- Manage staff discipline and performance issues
- Execute outlet administrative duties and management reporting
- Maintain restaurant hygiene and upkeep
- Achieve sales target and manage maintenance, labour and food costs
- Work with the Area Manager to ensure that sales revenue and operating costs targets are met
- Improving procedures and systems
- Conducting basic training and ensure SOPs are adhered to
- Motivate team members and maintain a high level of team cohesiveness
- Manage site/outlet and equipment maintenance
- Any other duties assigned
Requirements
- At least 5 year(s) of related working experience
- Excellent communication and interpersonal skills
- Excellent team player and friendly individual
- High initiative and positive attitude
- Able to multi-task and work in a fast-paced environment
- Willing to work on weekends, public holidays, and rotating shifts
- Strong operational and leadership skills
- Able to source, retain and motivate staff
Staff Welfare & Benefits
- 5 day work week
- Daily & Monthly Sales Incentive. Salary indicated on hiring platform includes total sales incentive.
- 50% staff discount for dining in the restaurant (after the probationary period)
- Medical Benefits
- Staff Meals on duty
- Transport provided for closing shifts
- Annual, Sick & Hospitalisation Leave
- Off in lieu for working on a Public Holiday
- Long Service Rewards
- Referral Incentive Program
- Fast Career Growth Opportunities
- Fun and exciting working environment (We believe in productivity at work comes from making our working environment a fun one!)
Available Work Locations (All locations near MRT Station)
- Indoor Stadium (Stadium MRT)
- One Fullerton (Raffles Place MRT)
- Orchard Rendezvous Hotel (Orchard MRT)
- Riverside Point (Clarke Quay MRT)
- Woodleigh Mall (Woodleigh MRT)
- Seletar Aerospace (28 mins away from The Seletar Mall)
- Parklane Green (East Coast Park)
