Our client, one of world’s largest financial services institutions is looking for:
Customer Service Officer
Responsibilities:
- Deliver personalized service over the telephone to customers on Housing loan, car loan and auto loan on their services enquiries in an effective and efficient manner.
- Review customer existing home loan package and advice accordingly on the various option available
- To protect home loan portfolio by managing customer expectation on loan repricing package offered
- To respond and follow up on customers’ request promptly and accurately
- Identify cross-sell opportunities during customer interaction
- Consistently deliver excellent quality service to our customers to achieve total customer satisfaction
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Interested applicants can also email CV at [email protected] (for faster processing, please state the exact job/position title applied “Customer Service Officer”)
Only shortlisted candidates will be notified.
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EA License Number: 10C3636
EA Personnel Name: Vimmi Baunthiyal
EA Personnel Registration Number: R1543982
