IT Support Engineer (6 month contract)

1. Desktop Support
2. Change Request
3. End user experience onboarding for 12-20 hires per month
4. APAC time zone

Location: Raffles Place

Required Skills:

• A minimum of 3 years’ experience in equivalent role of user or technical support in a medium to large company within a similar business sector
• Certifications relevant to IT Support like ITIL, Google Certifications, Microsoft Certifications
• Experience with the following platforms at a corporate level: Jira, Confluence, Google Workspace, Microsoft Azure, Slack, JumpCloud, Antivirus software, Chrome, MS Office and others
• Understanding of laptops, computers, printers and IT devices in general at a hardware level
• Experience in supporting Windows and macOS on their latest version
• Strong understanding of corporate networking and security practices