Job Description:
- Handle existing customers – Collaborate with other departments within the company to provide seamless logistics solutions for our customers
- Provide quotations to customers and follow-up to secure business / activate shipments.
- Coordinating receipt and record of import / export / Cross trade via air or sea shipments
- Liaising with origin and destination offices / agents for shipments arrangement
- Liaising with origin and destination offices on air / sea-LCL consolidation program
- Shipment arrangements / follow-up and provide updates to customers.
- Liaising with other departments, making sure operation runs smoothly
- Ensuring that shipments are handled smoothly, and intermediate issues are troubleshooted
- Ensure all documentation is accurate and up to date, including bills of lading, commercial invoices, and other necessary paperwork
- Check / collate documents and send them to OPS Team for billing
- Insurance related matters - purchase insurance, follow-up on claims (if any)
- Provide customers support to Sales persons for their new potential clients when they are out of office
- Back-up for fellow teammates when they are absent
- Any other adhoc duties assigned
Requirements:
- Possess Diploma/Degree in related discipline
- Good knowledge of International Logistics Services
- Minimum 2 years of relevant experience
- Independent and team player with strong self-initiatives and communication skills
