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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   Student Service Officer Cum Receptionist (Teck Whye Crescent)
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Student Service Officer Cum Receptionist (Teck Whye Crescent)

Exasoft Pte. Ltd.

Exasoft Pte. Ltd. company logo

Responsibilities

Reception Duties:

  • Manage school front counter services
  • Handling visitors, parents, staff, students, and addressing their needs
  • Handling queries and complaints via phone
  • Taking and ensuring messages are passed to the appropriate staff
  • Transferring calls as necessary
  • Managing office inventory such as stationery and administrative stores
  • Receiving and delivering all incoming and outgoing mail
  • Handle lost and found process
  • Manage loan records of school items (e.g., uniform, umbrella, etc.)
  • Provide general administrative support to the admin office
  • Data entry and any other duties assigned by the school

Student Service Duties:

  • Manage student early release (recording and contacting parents)
  • Coordinating between Form-Teachers & Student Management Team (SMT) on students’ movement (e.g., responding quickly to incoming messages and processing them, and alerting the SMT.)
  • Monitoring students' late coming, attendance, CCA attendance (e.g., Involving data entry, collating info, and processing info)
  • Providing real-time information on attendance info to support SMT
  • Manage students' cellphone confiscation process
  • Assisting in sick bay recording, ambulance recording, incident recording
  • Manage student lift pass issuance

Qualification:

The Personnel shall minimally have obtained A level’ qualifications or its equivalent, and should preferably have the following skills and experiences:

  • Working in front counter services
  • Working in school environment
  • At lease 3 years of experience in administration
  • Proficient in IT environment, MS Office, Whatapps Chat,
  • Good communication and inter-personal skills
  • Good team player with a high level of initiative
  • Able to Multitask
  • Good Social skills
  • Problem solving

Contract :3 June 2024 to 31 May 2025 (with an option to extend)

Working Hours:· Mondays to Thursdays: 8:30am to 6:00pm; Fridays: 9:00am to 6:00pm, inclusive of 1hr lunch break

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